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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trish Gift

June 18, 2024

5  out of  5 rating by Trish Gift
"Always get a quick response to questions. Staff is very pleasant and explains things in an easy to understand way. Highly recommend!"
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Jason Hughes

April 27, 2024

1  out of  5 rating by Jason Hughes
"They do not answer the phone, they blatantly ignore messages. I tried to resolve an issue with my auto insurance for over 3 weeks. I would connect with someone one day and they would say they would look into it and call me back; they never called back. I am still having an issue , I had to drive to the actual office for help. If it was not for the rate I would change companies immediately. I do not know if this is State Farm as a whole with terrible customer service but I do know that this office does have terrible customer service. There are no personal issues, whoever you’re connected with treats you with respect and listens but nothing gets done so that defeats the point."
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Soul Plate Philly

April 16, 2024

5  out of  5 rating by Soul Plate Philly
"Great customer service and responsiveness. Thanks!"
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Nasir Sarvar

February 28, 2024

1  out of  5 rating by Nasir Sarvar
"Just have been issue dealing with this agency. Multiple problems"
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Shahid Raza

February 28, 2024

1  out of  5 rating by Shahid Raza
"Created the policy under wrong name. Requested to change it but didn’t do it. Just has been problem. I recommend Ty Gittens over this."
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Snkr head

September 14, 2023

1  out of  5 rating by Snkr head
"Chris is very unprofessional does not return calls little information about policy changes the worst agent I’ve had been with State Farm over ten years"
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Chuck Manson

April 28, 2023

5  out of  5 rating by Chuck Manson
"Chris is a good guy. Trusted him my whole life."
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David Derr

April 24, 2023

1  out of  5 rating by David Derr
"I’ve been waiting since August for a response pertaining to insurance on my trailer at the New Jersey shore!"
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April 24, 2023

5  out of  5 rating by ERIK LEWIS
"State is the best. They really look at my options and helped me save money."
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Kevin Coan

March 23, 2023

5  out of  5 rating by Kevin Coan
"Chris is a great agent and really cares about his clients. I would recommend Chris for all your insurance and financial needs in PA."
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hai dao

March 16, 2023

1  out of  5 rating by hai dao
"I never ever left any bad review for anyone yet. Because I'm in a service industry and I respect everyone. Even when I leave a phone carrier I still call and tks and see if they can match their competitor....I called twice and email for them to explain to me why from 2000 now is 5000$ premium? bad. bad. bad experience. went from 2000$ estimate to almost 5000$ without any notice. acccepted 1300$ deposit and then 3-400$ per month after that. I Email and no one call back except one who sent out email that we will discontinue if payment not receive. They say they called??? I have no messages . Stay away. quick quote and quick bucks for them. Well since they can't keep me for 1 yr they will not get their commmission. Good luck. Chris might be nice but agent need to be more train in following up. Good luck"
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Brahma M

March 3, 2023

1  out of  5 rating by Brahma M
"The biggest mistake I made is choosing this agent.Terrible experience with this State Farm agent. Although I have personally visited branch and submitted documents twice in the branch as requested, I have been charged extra money as if the documents aren’t submitted. When called up the agent to talk on the issue, he declined stating I have neither visited branch nor submitted documents. When explained further, agent was asking if I have a photo proof for visiting branch & submitting documents.This is not the best way to loot money from customer knowing customer wouldn’t take picture as proof while visiting branch, it’s a trust and professionalism that I expected from State Farm and not otherwise. Worst and will never suggest to anyone in my circle"
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Bella Haughton

February 3, 2023

1  out of  5 rating by Bella Haughton
"This office is absolutely horrible. Changes were made to my mother and I’s premium and we were not informed about it. They also started billing us together & we never authorized that. It cause a great deal of confusion. For 2 months we have been calling sending email and Chris refused to return our call! The only one who attempted to help us was Isiah and he didn’t have much information to give. They even took an additional $140 out of my bank and couldn’t tell me why! Each time I called costumer service they directed me back to the office! Chris is absolutely horrible! This has got to be the worst office! If I could give zero starts I would!"
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king ma

January 31, 2023

5  out of  5 rating by king ma
"All of y’all are amazing big shout out to Isaiah and Chris for the wonderful work y’all did for me today appreciate y’all"
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Peter Snider

January 18, 2023

5  out of  5 rating by Peter Snider
"Excellent Service all the way."
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December 21, 2022

1  out of  5 rating by R C
"Absolutely horrendous. Do not make the mistake of choosing this location. I have multiple policies with State Farm. Upon adding an additional policy thru Chris Caraisco the ball was dropped in numerous ways. After no progress was made via phone I went to the office in person. I was assured by the agent assisting me that it would be rectified. Although in the office Chris did not get involved, nor has he lifted a finger thus far. When contacting State Farm via the customer service number I'm diverted to a call center and directed to go to the office. State Farm does not seem to care about customer retention at all!"
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November 8, 2022

5  out of  5 rating by PHO DON RESTAURANT
"The greatest and fastest service I ever had"
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Tammy Clack

October 13, 2022

5  out of  5 rating by Tammy Clack
"I absolutely love This State Farm agent. I have been a customer for more than twenty years and the customer service is always the same... Exceptional keep up the good work guy's."
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bao cong

June 9, 2022

5  out of  5 rating by bao cong
"We Loved this Agent (Chris Caraisco) Highly recommended and so professional"
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Jean Paul

May 13, 2022

5  out of  5 rating by Jean Paul
"Best commercial insurance experience,straight to the point and also best available prices."
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Antwain Bullock

April 25, 2022

5  out of  5 rating by Antwain Bullock
"Life is easy when state farm got your back🙌🙌🙌🙌"
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Abid Ahmed

April 19, 2022

5  out of  5 rating by Abid Ahmed
"Wonderful agents. Everyone is friendly."
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Susan O'Brien

March 23, 2022

5  out of  5 rating by Susan O'Brien
"Wonderful - Completed all that I asked and more"
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Sparkle Hill - DeClet

January 10, 2022

3  out of  5 rating by Sparkle Hill - DeClet
"Had them for years but sadly ended our business for lack of communication. I expected better"
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mustafa kaya

August 31, 2021

5  out of  5 rating by mustafa kaya
"Professional ,very friendly service.Most important good price.Definitely recommended it."