State Farm® Insurance Agent Chris Caraisco
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anh Vongbandith
October 23, 2024
5
out of
5
rating by Anh Vongbandith
"I have been a customer with them for over a year now and the rates are very competitive and the customer service is outstanding. I conducted a lot of outside events and I get the COI within minutes and not days like other companies."
We responded:
"Hi Anh! Thank you so much for your feedback! We’re thrilled to hear about your experience and appreciate you taking the time to share it with us. Your support means the world to our team. If there's anything else we can do for you, please let us know! – Chris"
Darlene Jones
October 17, 2024
5
out of
5
rating by Darlene Jones
"Chris and his team are the best like they are very responsive. I constantly need COI for my business and they give it to me get it to me so fast. His whole team is professional. I’m so grateful that I switched from Utica 1st to them to State farms especially with a team like Chris That Chris has. I’m so grateful."
We responded:
"Darlene, thank you so much for your kind words! We're thrilled to hear that we have been able to assist you promptly. Your support means the world to us, and we're grateful to have you as part of our community. – Chris & Team"
Alana as a cat and dog Rosa Mcdosa
September 6, 2024
5
out of
5
rating by Alana as a cat and dog Rosa Mcdosa
"I had my homeowner's insurance w/ them for many years until I sold my home. Very satisfied in all aspects!"
We responded:
"Thank you, Alana, for being such a loyal customer over the years! We're so glad to hear that you were happy with your homeowners coverage. If you ever need assistance in the future, don't hesitate to reach out. Wishing you all the best in your new journey! -Chris & Team"
Mary Medina
August 30, 2024
5
out of
5
rating by Mary Medina
"I worked with Juan and Chris at the office they really looked out for my needs and helped me get the right insurance for my properties and cars. Great job."
We responded:
"Thank you, Mary! We’re pleased that Juan and the team could help you choose the right coverage for your properties and cars. We appreciate your feedback and are happy to have you as part of our State Farm family! -Chris"
arnulfo palestino
August 30, 2024
5
out of
5
rating by arnulfo palestino
"Chris was great! He helped me obtained my homeowners insurance quick and easy stress free. Highly recommend this office!"
We responded:
"Thank you, for sharing your experience and the five-star review! It’s always encouraging to hear very positive feedback. If there's anything else we can do for you, please ask us! Congratulations on the home purchase. -Chris"
Larry Hunt
August 28, 2024
5
out of
5
rating by Larry Hunt
"I've been with State Farm for over 15 years for one of my rentals. the newest one 3 years. They never miss a beat, whenever I need anything, Tax information spreadsheets etc. Whatever the case maybe they always delivery. When you have a relationship that's working. If it isn't broke what are you going to fix."
We responded:
"Thank you, Larry! We’re so pleased to hear that you’ve had excellent experiences with us over the years. Maintaining a strong relationship with our customers is our priority, and we’re glad to know we’ve met your expectations. We look forward to continuing to assist you whenever you need us! -Chris"
Josh Evans
August 20, 2024
1
out of
5
rating by Josh Evans
"I wish I'd have seen these reviews prior to signing with this agency back in July. It's been a horrible experience. Everyone else is spot on. Zero communication, no response to anything. They messed up setting up my account so I can't access it online. State Farm over the phone can't help with anything since it's a business account so it has to be the agency to do it and getting ahold of them is impossible. I'm working on getting our policy switched to a new agency ASAP. Any other agency has to be better than this one."
We responded:
"Josh, we're truly sorry to hear about your experience and appreciate you bringing this to our attention. This isn't the level of service we aim to provide, and we apologize for the inconvenience you've faced. We understand your frustration and are committed to fixing this situation. If you're open to it, please contact us directly so we can resolve the issue and assist you with your account. Thank you for your feedback. – Chris"
Elias Sarkis
August 6, 2024
5
out of
5
rating by Elias Sarkis
"great rate"
We responded:
"Thank you, Elias, for your kind review! We're glad to hear that you enjoyed working with the Chris Caraisco State Farm Agent team. Please let us know if there's anything else we can do for you! -Chris"
Brian Dougherty
July 30, 2024
5
out of
5
rating by Brian Dougherty
"Chris and his team do a great job meeting customer needs and are a pleasure to work with 😃!!!!!"
We responded:
"Thank you so much, Brian! We are thrilled to hear your feedback. It’s our pleasure to make sure your needs are met and to make every interaction enjoyable. Your support means a lot to us! -Chris"
Bijoux Barrie
July 25, 2024
1
out of
5
rating by Bijoux Barrie
"Poor communication"
We responded:
"Hello Bijoux Barrie, We noticed that you recently rated our service with 1 star and had a question regarding communication. We apologize for any confusion, but it seems that we do not have you in our system as a prospect or client at Chris Caraisco State Farm Agency. However, we are committed to providing excellent service to all individuals, regardless of their status with our agency. We would be more than happy to assist you with your insurance and financial service needs. Please feel free to give us a call or visit our location, and our team will be ready to help. Thank you for considering Chris Caraisco State Farm Agency, and we look forward to the opportunity to serve you. Best regards, CC"
Trish Gift
June 18, 2024
5
out of
5
rating by Trish Gift
"Always get a quick response to questions. Staff is very pleasant and explains things in an easy to understand way. Highly recommend!"
We responded:
"Hello Trish, Thank you so much for leaving us a five-star review! We truly appreciate your kind words and positive feedback. It is always encouraging to hear from satisfied customers like yourself. If there is anything else we can do to assist you, please don't hesitate to let us know. We are here to provide you with excellent service and meet all your insurance and financial needs. Thank you again for your support, and we look forward to serving you in the future. Best regards, Chris Caraisco State Farm Agency"
Jason Hughes
April 27, 2024
1
out of
5
rating by Jason Hughes
"They do not answer the phone, they blatantly ignore messages. I tried to resolve an issue with my auto insurance for over 3 weeks. I would connect with someone one day and they would say they would look into it and call me back; they never called back. I am still having an issue , I had to drive to the actual office for help. If it was not for the rate I would change companies immediately. I do not know if this is State Farm as a whole with terrible customer service but I do know that this office does have terrible customer service. There are no personal issues, whoever you’re connected with treats you with respect and listens but nothing gets done so that defeats the point."
We responded:
"Jason, thank you for taking the time to provide your feedback, and we sincerely apologize for the frustration you've experienced. Clearly, we have not met the high standards of service and responsiveness we aim to provide. Please know that we take your concerns seriously and are committed to making things right. We would appreciate the opportunity to address and resolve your ongoing issue immediately. Please contact our office directly at your earliest convenience or let us know the best way to reach you. Again, we apologize for any inconvenience you have faced and are here to help. -Chris"
Soul Plate Philly
April 16, 2024
5
out of
5
rating by Soul Plate Philly
"Great customer service and responsiveness. Thanks!"
We responded:
"Thank you very much for your five-star review! We're so glad to hear that you had a great experience with our customer service and responsiveness. At Chris Caraisco State Farm Agent, we strive to make sure each interaction is as helpful and pleasant as yours. Thanks for choosing us! -Chris"
Nasir Sarvar
February 28, 2024
1
out of
5
rating by Nasir Sarvar
"Just have been issue dealing with this agency. Multiple problems"
We responded:
"Mr. Sarvar - I was not able to identify you as a contact with our office We're very sorry to see your one-star review. We strive to provide the highest level of service to all our customers, and we regret that we did not meet your expectations. We take your feedback seriously and would appreciate the opportunity to discuss your concerns further and see how we can make things right. Please reach out to us at your earliest convenience so we can address any issues you've experienced. Your happiness is essential to us, and we're committed to improving your experience. -Chris"
Shahid Raza
February 28, 2024
1
out of
5
rating by Shahid Raza
"Created the policy under wrong name. Requested to change it but didn’t do it. Just has been problem. I recommend Ty Gittens over this."
We responded:
"We're very sorry to see your one-star review. We strive to provide the highest level of service to all our customers, and we regret that we did not meet your expectations. We take your feedback seriously and would appreciate the opportunity to discuss your concerns further and see how we can make things right. Please reach out to us at your earliest convenience so we can address any issues you've experienced. Your happiness is essential to us, and we're committed to improving your experience. -Chris"
Snkr head
September 14, 2023
1
out of
5
rating by Snkr head
"Chris is very unprofessional does not return calls little information about policy changes the worst agent I’ve had been with State Farm over ten years"
We responded:
"Snkr head, I genuinely appreciate your feedback and apologize for any inconvenience you've experienced. I encourage you to please contact our office directly to discuss your plan changes and any outstanding issues. A one-on-one conversation with you could help us better understand your needs and resolve any outstanding issues. Please feel free to give us a call at (610) 789-3400. We are committed to improving your experience and ensuring that your insurance needs are met to the highest standards. I appreciate your patience, and we look forward to helping you further. -Chris "
Chris Caraisco
April 28, 2023
5
out of
5
rating by Chris Caraisco
"Chris is a good guy. Trusted him my whole life."
David Derr
April 24, 2023
1
out of
5
rating by David Derr
"I’ve been waiting since August for a response pertaining to insurance on my trailer at the New Jersey shore!"
We responded:
"David, thank you for taking the time to provide your feedback, and we sincerely apologize for the frustration you've experienced. Clearly, we have not met the high standards of service and responsiveness we aim to provide. Please know that we take your concerns seriously. Again, we apologize for any inconvenience you have faced and are here to help. -Chris"
ERIK LEWIS
April 24, 2023
5
out of
5
rating by ERIK LEWIS
"State is the best. They really look at my options and helped me save money."
We responded:
"Hello Erik, Thank you for your review! If you have any questions or need assistance with anything else, please feel free to let me know. I'm here to help you find information and provide support. Thank you again for your feedback, and have a great day! Best regards, CC"
Kevin Coan
March 23, 2023
5
out of
5
rating by Kevin Coan
"Chris is a great agent and really cares about his clients. I would recommend Chris for all your insurance and financial needs in PA."
hai dao
March 16, 2023
1
out of
5
rating by hai dao
"I never ever left any bad review for anyone yet. Because I'm in a service industry and I respect everyone. Even when I leave a phone carrier I still call and tks and see if they can match their competitor....I called twice and email for them to explain to me why from 2000 now is 5000$ premium? bad. bad. bad experience. went from 2000$ estimate to almost 5000$ without any notice. acccepted 1300$ deposit and then 3-400$ per month after that. I Email and no one call back except one who sent out email that we will discontinue if payment not receive. They say they called??? I have no messages . Stay away. quick quote and quick bucks for them. Well since they can't keep me for 1 yr they will not get their commmission. Good luck. Chris might be nice but agent need to be more train in following up. Good luck"
We responded:
"Hai, thank you for taking the time to provide your feedback, and we sincerely apologize for the frustration you've experienced. Clearly, we have not met the high standards of service and responsiveness we aim to provide. Please know that we take your concerns seriously and are committed to making things right. Again, we apologize for any inconvenience you have faced and are here to help. -Chris"
Brahma M
March 3, 2023
1
out of
5
rating by Brahma M
"The biggest mistake I made is choosing this agent.Terrible experience with this State Farm agent. Although I have personally visited branch and submitted documents twice in the branch as requested, I have been charged extra money as if the documents aren’t submitted. When called up the agent to talk on the issue, he declined stating I have neither visited branch nor submitted documents. When explained further, agent was asking if I have a photo proof for visiting branch & submitting documents.This is not the best way to loot money from customer knowing customer wouldn’t take picture as proof while visiting branch, it’s a trust and professionalism that I expected from State Farm and not otherwise. Worst and will never suggest to anyone in my circle"
We responded:
"Brahma - I appreciate you sharing your experience. I know that you and I did not speak and you were working with one of our office representatives. I would like to meet and discuss our commitment to clients and get back on track with our communication. Please call and we can find time to talk. Thank you."
Bella Haughton
February 3, 2023
1
out of
5
rating by Bella Haughton
"This office is absolutely horrible. Changes were made to my mother and I’s premium and we were not informed about it. They also started billing us together & we never authorized that. It cause a great deal of confusion. For 2 months we have been calling sending email and Chris refused to return our call! The only one who attempted to help us was Isiah and he didn’t have much information to give. They even took an additional $140 out of my bank and couldn’t tell me why! Each time I called costumer service they directed me back to the office! Chris is absolutely horrible! This has got to be the worst office! If I could give zero starts I would!"
We responded:
"Hi Bella. Sorry to hear you did not have a five-star experience with our office. Please give the office a call and we would be happy to address your concerns further."
king ma
January 31, 2023
5
out of
5
rating by king ma
"All of y’all are amazing big shout out to Isaiah and Chris for the wonderful work y’all did for me today appreciate y’all"
We responded:
"Thank you for the amazing feedback about the Chris Caraisco State Farm Agency. We appreciate you and your business too. Please don’t hesitate to reach out to us for any additional questions or insurance needs."
Peter Snider
January 18, 2023
5
out of
5
rating by Peter Snider
"Excellent Service all the way."
We responded:
"Thank you for sharing your experience Peter. I appreciate the 5 star review and your time in posting the kind words. Chris"